Question 1

Is this service really bulk billed?

Accepted Answer

Yes. For eligible Medicare card holders, standard telehealth GP consultations are bulk billed under Medicare items 91790-91802 — no out of pocket cost for the consultation.

Question 2

What does bulk billing mean?

Accepted Answer

Bulk billing means the GP bills Medicare directly for the full consultation cost. You pay nothing — not even a gap fee. You need a valid Australian Medicare card.

Question 3

Do I need a referral?

Accepted Answer

No referral is required. Join the waitlist and we will match you with an AHPRA-registered GP once we launch in your area.

Question 4

Can I get a repeat prescription through this service?

Accepted Answer

Yes. Repeat prescriptions are one of the most common bulk billing telehealth GP services. Scripts are sent electronically to your pharmacy as an eScript.

Question 5

Can I get a specialist referral via telehealth?

Accepted Answer

Yes. GP referral letters to specialists are fully available via telehealth consultation, bulk billed for eligible Medicare card holders.

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